Well, I think that lesson finally sunk in. Today I decided to make a tech support phone call and the recording told me I had a 15 minute or longer wait. So I made lunch for the kids while I was waiting on hold--it had been probably 10 minutes of waiting. Benjamin said the blessing on the food for us. He said amen. I said amen. Then I hung up the phone.
I guess I'm off to make my phone call all over again.